General Terms: We deliver to all the areas in Qatar. If you were not able to find your address on the checkout, please contact us directly via email on orders@alamat.me, call (+974 6005 0580) or WhatsApp (+974 6005 0580) and we will revert back to you within 24 hours.
Shipping Method: We reserve the right to use a different delivery partner (using a comparable service) than what was selected at checkout. Normally, Orders will be delivered using our own delivery team.
Tracking Information: We will communicate the delivery updates to you upon request.
Address Changes: If your order is Under processing and you need to change the delivery slot or delivery address? please contact us via Call or WhatsApp with order ID and registered email ID before your order is confirmed and dispatched.
Paid Delivery Terms: Orders placed with standard delivery selection will be delivered in 3-5 business day. Please note that all delivery windows refer specifically to business days, not calendar days.
Arrival of Your Package: You are responsible for choosing the appropriate Delivery method in determining the timing of your delivery. For guaranteed delivery by a specific date, you may need to choose an express delivery method. If you have any questions about the timing of your order delivery, please contact us prior to placing your order. Some products are shipped directly from the manufacturer in order to save time and/or distance.
In general, delivery estimates are best efforts and not guaranteed.
Please Note: Delivery service will be is from Saturday to Thursday between 9 AM – 5 PM Only.
